At fine Fruits Direct we guarantee you will be happy with your order. If for any reason you are unhappy please contact us immediately. We purchase only the freshest, tastiest products and all of the products you receive will be products that we would be happy to feed ourselves, family and friends.

Damaged Items and Incorrect Items
All errors, missing and damaged items must be reported to the company within 24hrs of delivery. Please call 0151 648 0388 to notify us.

Under the Fine Fruits Direct guarantee the Fine Fruits Direct will, at their discression, replace any item or provide a refund, for any item found to be supplied incorrectly or in their judgement of a quality not fitting the Fine Fruits Direct usual high standards.

The Consumer Contracts (formerly Distance Selling) regulations:
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply to sales of goods or services to consumers without face-to-face contact. This includes selling by mail order, through the internet, using digital television, or by telephone, fax or text message.

Under the Consumer Contracts Regulations 2013 Fine Fruits Direct do not have to accept returns of perishable goods and other items that deteriorate rapidly such as food and flowers.